About ERP Integrations and How They Can Benefit Businesses
Enterprise resource planning software has much to offer a busy business. But, to ensure the maximum benefit, companies should also implement ERP integrations . The potential uses for the latter are numerous and growing. Among those most widely used by businesses in South Africa and worldwide are systems for customer relations management (CRM), supply chain management (SCM), warehouse management (WMS), human resource management (HRM), and transport management (TMS).
In simple terms, all of the above examples are the product of the seamless integration between two or more software products. According to a company’s setup and preferences, these invaluable business tools can be deployed on the user’s premises or in the cloud and offer several worthwhile benefits as follows:
- Reduces the need for manual data entry: ERP integrations can save time, leave employees free to tackle other tasks and help reduce the incidence of human error.
- Allows businesses to be more agile and responsive: Instant accessibility to all relevant data and the freedom to share can be a huge benefit. The increased visibility and insight into their business operations can help companies identify trends, evaluate them and prevent or enhance them to optimise their business activities and performance.
- More accurate and consistent data: An automated system can store, process, and retrieve essential business data to draw conclusions and generate reports far more quickly, accurately and consistently than is possible with any manual setup.
- Improves customer service: Eliminating errors and reducing order processing and delivery times will inevitably strengthen customer relations. Consequently, ERP integrations have the potential to increase the chance of further orders from existing clients while attracting new prospects through referrals.
Exploring Some Common Examples of ERP Integrations
FenyaSoft is a recognised South African industry leader in software integration, offering innovative solutions to maximise business productivity. Our software engineers can create bespoke solutions where required, but we can also supply several of the more common ERP tools referred to above. Let’s examine one of our top products and how its innovative features can benefit businesses in more detail:
Exploring Some Common Examples of ERP Integrations
This system is designed to provide an in-depth view of the life cycle of a client’s order by revealing operational shortfalls and improving the customer experience. Its key features are as follows:
- Timing: Each step in the process is tied to a user and timestamped to show its duration and the intervals between each step.
- Picking: A dedicated screen offers an overview of the picking process and provides live progress updates.
- Scheduling: The system allows users to create daily picking schedules and prioritise urgent orders where indicated.
- Reporting: EAlthough essential and valuable, writing reports is invariably among the least popular business tasks. The FenyaSoftWMS order management system can automatically generate detailed process and user performance reports.
- Filtering: This feature enables the user to establish the status of each order quickly, indicating its current position along the picking, packing and delivery trail.
Could ERP Integrations Help Streamline Your Business?
In practice, any company that provides goods or services should be able to improve its performance with the help of suitable software integration tools. Please don’t hesitate to contact us if you want a proven solution to increase your operational efficiency.
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